Information

01.12.2018

Electronic toll collection

Electronic toll collection ...

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01.12.2018

Jobs

We have been looking for toll collectors to work in Balice ...

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03.01.2017

Lanes dedicated for A4Go

Lanes dedicated for A4Go ...

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29.12.2015

ISO 9001 implementation

ISO 9001 implementation ...

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Information

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01.12.2018

Electronic toll collection

We inform that on July 20th, electronic toll collection system A4Go was launched on the A4 motorway Katowice-Krakow. 

Onboard devices A4Go together with impulse packages can be purchased at Customer Service Points at Toll Plazas, as well as online at www.karta4go.pl.

More information at www.ia4.pl.

 

01.12.2018

Jobs

We have been looking for persons to work on the Balice Toll Plaza in positions of:
TOLL COLLECTOR
Requirements:
    - availability.
We offer:
    - work in a modern company,
    - attractive employment conditions.
    full social protection, including a package of medical services,
    possibility to raise professional qualifications through training.
We have been looking for people working both full and part time as well as at weekends.
Send your CV to the e-mail address:
rekrutacja@via4.pl

03.01.2017

Lanes dedicated for A4Go

Dedicated, outmost left lanes at Toll Plazas in Brzeczkowice and Balice are designed for drivers of vehicles that use electronic toll collection system A4Go. 

We kindly ask drivers paying in other forms to select remaining lanes. 

On the A4 motorway, it is not possible to pay with viaToll system, using viaBox or viaAuto. 

29.12.2015

ISO 9001 implementation

In order to improve the quality of offered services through:

  • reinforcing our customers’ confidence in the provided services,
  • reducing the time the customers have to wait for toll collection,
  • improving the processes in the company,
  • improving the flow of information,

the Management Board of VIA4 S.A. decided to implement the Quality Management System meeting the requirements of ISO 9001:2008.
In September 2015, a certification audit was conducted by the auditors of TÜV Rheinland Polska Sp. z o.o. in all organisational units of VIA4 S.A. The audit confirmed that the implemented Quality Management System meets the requirements of ISO 9001:2008.
On 27 October 2015, TÜV Rheinland Polska Sp. z o.o. granted a certificate confirming that VIA4 S.A. applies the Quality Management System in accordance with the above-mentioned ISO standard.

Road works

13.03.2018

Traffic impediments since the date above

To see the list of traffic impediments click ‘more’ ...

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Road works

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13.03.2018

Traffic impediments since the date above

On the carriageway to Krakow:

From km 366+800 to km 367+200 in the Krakow direction, emergency lane is closed (construction of acoustic barrier construction).

On the Balin junction, Katowice/Balin slip road is closed. There is a detour through Chrzanow junction (road surface replacement). 

From km 380+920 to km 381+750 in the Krakow direction, emergency lane and part of right lane are closed. Vehicles movement takes place through two narrowed lanes (acoustic barrier construction). 

From km 388+600 to km 389+700 in the Krakow direction, left lane is closed. Vehicles movement takes place through emergency lane and right lane (bridge renovation). 

On the carriageway to Katowice: 

From km 389+700 to km 389+000 in the Katowice direction, left lane and right lane are closed. Vehicles movement takes place through dividing strip of the bridge and left lane of opposite road (bridge renovation). 

Company

About the company

The Company was established in 1998 to provide operation and maintenance services of toll section of Katowice-Krakow A4 motorway and was operating under the name of Stalexport Transroute Autostrada S.A.

From the beginning of the existence we are a part of capital group of a company listed on the Warsaw Stock Exchange, i.e. Stalexport Autostrady S.A.

In April 2000 the toll section of Katowice-Krakow A4 motorway was started with two toll plazas in Mysłowice and Balice, and the Company took over its full maintenance. Since that time we have been providing services to the concessionaire, now Stalexport Autostrada Małopolska S.A. http://www.autostrada-a4.pl

In February 2012 the name of the Company was changed to VIA4 S.A.


The Company offers highest quality of services based on the requirements of ISO 9001: 2015. In September 2015, the Company implemented Quality Management System and after an audit carried out by TUV Rheinland Polska Sp. z o.o. received the ISO 9001: 2008 certificate. On September 18, 2018, the Company was once again certified with ISO 9001: 2015.

Shareholders

Stalexport
Autostrady S.A.

 

Stalexport Autostrady S.A. through the company
Stalexport Autoroute S a.r.l. with registered
office in Luxembourg - 55% of company shares.

The majority shareholder of Stalexport Autostrady S.A.
is Autostrade per l'Italia (60.63%) which manages
more than 5,000 km of motorways
on different continents.

 

www.stalexport-autostrady.pl

 

Egis Road
Operation

 

with registered office in Guyancourt near
Paris, France - 45% of company shares.

 

www.egis-group.com

 

People

via4-ludzie

Governance

Code of Ethics

Compliance Program

Anticorruption Policy

Information on the processing of personal data by VIA4

In the case of violations of the principles stipulated in the Code of Ethics, please follow the Procedure for Reporting to the Ethics Officer by sending relevant information by e-mail on both of the following addresses:

1. abartosiak@stalexport-autostrady.pl
2. ethics_officer@atlantia.it

or by sending letters to the both following addresses:

1. Rzecznik ds. ładu korporacyjnego VIA4 S.A. ul. Piaskowa 20, 41-404 Mysłowice
2. Ethic Officer, Atlantia S.p.A., Via Antonio Nibby, 20 -00161 Rome.

The violation, or suspected violation, of Anticorruption Policy should be reported immediately to the competent Supervisory Board with a copy to the Anticorruption Officer by using the dedicated e-mail address antykorupcja@via4.pl or by sending a letter to the following address: Rzecznik ds. Polityki Antykorupcyjnej, VIA4 S.A. ul. Piaskowa 20, 41-404 Mysłowice.

Safety and advice

Frequent driver mistakes

In this part we provide a handful of rules for you, which application will allow a safe and comfortable use of the motorway.
We have based these rules on the analysis of accidents on the motorway and on a visual assessment of day-to-day drivers behaviour..
We have divided them into four groups. ‘Frequent driver mistakes’ are presented here.

 

  • do not overestimate your skills and capacities of your vehicle - many
    ‘fat wheels’ landed on barriers or in the ditch
  • do not drive ‘bumper-to-bumper’ - driving at a speed of 140 km/h we travel nearly 40 m during 1 second.
    If it is necessary to suddenly brake, this will take us approx. 5 seconds and the braking distance will
    extend to at least 150 m. Because of that keep an appropriate distance between vehicles;
    the appropriate distance is at least a half of your speed expressed in metres (140 km/h = 70 m)
  • slow down during rain - the braking distance becomes substantially longer
  • try to drive smoothly, adapting the speed to other traffic participants
  • drive on the right lane (there are no ruts on our motorway) and use the left lane to overtake
  • do not cut in on other vehicles - differences in vehicle speeds on the motorway happen to be very large.
    If you decide to overtake, look at least 2 times at the rearview mirror and minimise the overtaking time
    czas wyprzedzania
  • avoid overtaking if you drive only at a slightly higher speed than the overtaken vehicle
    (we appeal for that in particular to lorry divers)
  • do not treat the motorway as a racetrack

When you drive

In this part we provide a handful of rules for you, which application will allow a safe and comfortable use of the motorway.
We have based these rules on the analysis of accidents on the motorway and on a visual assessment of day-to-day drivers behaviour.
We have divided them into four groups. In this part the advice ‘when you drive’.

 

  • do not enter the motorway with a faulty vehicle - you will avoid many, usually costly, problems
  • if you want to stop, use car parks - stopping on the motorway
    is very dangerous and it is forbidden, after all
  • approaching a traffic jam or strongly slowing down, switch on the hazard lights
  • standing in a traffic jam leave the emergency lane and the greenery strip free
  • use the speed-change lane - smoothly join in the traffic
  • do not reverse, if you pass the place where you wanted to exit
  • look more often at rearview mirrors
  • do not trust totally the safety equipment in the vehicle
    - crash tests are carried out at a speed of 50-60 km/h
  • avoid overtaking winter maintenance vehicles in action, i.e.
    driving with a light signal on

When you stand

In this part we provide a handful of rules for you, which application will allow a safe and comfortable use of the motorway.
We have based these rules on the analysis of accidents on the motorway and on a visual assessment of day-to-day drivers behaviour.
We have divided them into four groups. Our advice, if you are forced to stop on the motorway.

 

  • only a vehicle breakdown or an accident may be the reason to stop on the emergency lane
    – switch on the hazard lights and put a warning triangle 100 m behind the vehicle,
  • notify a breakdown via the nearest SOS column or via the emergency phone 32-7627-333
    (the phone number is printed on the receipt)
  • if you participate in or witness an accident, call the emergency phone
    or 112
  • waiting for assistance, pass behind the guardrail,
  • absolutely do not stay in the damaged vehicle - this applies also to passengers
  • do not walk on the motorway

Advice related to the toll plazas

Also on toll plazas (TP) various incidents occur, including collisions.
To facilitate yourself and the others passing the TP we warmly advise using the following rules.

 

  • slow down entering the TP - the speed limit is 50 km/h
  • head towards an open toll collection lane marked with a green arrow
  • a red cross above the lane marks a closed lane
  • try to choose the lane, where the number of vehicles is smallest
  • exercise special caution when changing lanes - frequent collisions
  • approaching the toll booth ask the passenger (if possible)
    to prepare means of payment (card, cash, subscription coupon)
  • count the change or take the card, take the receipt
  • a green light allows leaving the toll collection lane, but remember
    - the speed limit of 50 km/h still applies
  • it is easiest to enter car parks on the TP from the extreme right toll collection
    lanes
  • for the customers’ safety the toll plazas are monitored
  • first lane on the left marked with >>>>>> and orange toll booth
    is designated only for users of electronic toll collection

 

What do we do?

Motorway maintenance

MOTORWAY MAINTENANCE

Taking care of people travelling
the Katowice-Krakow A4 motorway,
our daily activity is aimed at
ensuring a proper technical
condition and the required state
of motorway carriageway
maintenance, including shoulders.

 

Toll collection

Toll
collection

The toll on the A4 motorway is
collected in an open system,
i.e. the toll is collected only on
the toll plazas existing at the
entry to and exit from the toll
section (half of the toll on the
Brzęczkowice TP, the other
half on the Balice TP).

 pobor-oplat

 

Toll

Toll

vehicle category vehicle description tariff rate
1 motorcycles 1 with discount PLN 5,00
1 two-axle motor vehicles 1 PLN 10,00
2 two-axle motor vehicles, of which at least one axle
is equipped with double wheels and two-axle motor
vehicles with trailers		 2 with discount PLN 20,00
3 three-axle motor vehicles and two-axle motor vehicles,
of which at least one is equipped with double wheels,
with trailers
4 motor vehicles with more than three axles, three-axle
motor vehicles with trailers, and motor vehicles with
more than three axles, with trailers		 2 PLN 35,00
5   vehicles not falling to categories 1 to 4 and vehicles,
which dimensions, axle load or weight exceed standards
specified in the road traffic regulations

 

forms of payment

 

forms
of payment
for travelling
on the
A4 motorway
  • in Polish zloty (PLN),
  • in euro (EUR) - only bank notes, the change is given in Polish zloty,
  • in US dollars (USD) - only bank notes, the change is given in Polish zloty,
  • by bank cards
    -    Visa
    -    MasterCard
  • by contactless pre-paid card - KartA4 or ETC tag - A4Go (more information – here)
  • by fuel cards: E100, euroShell, Orlen, Lotos, Routex (Aral, BP, ENI, OMV, Circle K)
  • by fleet cards: DKV, UTA

Bank and fleet cards are accepted at all lanes.

 

Infrastructure

Toll plazas

The toll section of
Katowice-Krakow A4 motorway has
two toll plazas (TP). One is
situated in Mysłowice
Brzęczkowice, the other - at the
Balice airport.
Currently each TP is equipped
with 9 or 10 lanes each direction.
Moreover, on each TP
there is a car park with a toilet
and a rest place as well as a
Customer Service Point.

 

Motorway maintenance compounds

On the toll section of
Katowice-Krakow A4 motorway we have
now two maintenance compounds. The
basic one is situated in
Mysłowice-Brzęczkowice, where all
safety vehicles and summer and
winter maintenance vehicles are
stationed.		 All the logistic and storage
facilities are situated in
this location. Also a
de-icing salt store is
situated in this compound,
designed to fight slippery
pavement in winter.
The second - smaller
maintenance compound, is
situated in Rudno. A de-icing
salt store is situated also
in this location.

 

Motorway management centre (MMC)

The unit, taking care 24
hours a day of your safety,
is the Motorway Management
Centre (MMC), which
together with the Motorway
Patrol takes care that your
journey is safe and problem
free. The team of perfectly
trained employees can
respond immediately and
control even the most
atypical situations.		 If you need assistance,
any time you can count
on their professionalism
and expertise. You may
notify safety related
problems on the
concession section of
Katowice-Krakow A4
motorway 24 hours a day,
by phone, calling the
Motorway Management
Centre at +48 32 762 73 33.

 

SOS emergency phones

Emergency phones may be used in
situations, when you need assistance,
e.g. in the case of a vehicle breakdown
and to provide important information to
the Motorway Management Centre.

Characteristic orange SOS columns are
situated along the entire concession
section of Katowice-Krakow A4 motorway,
every 2 km on both sides of the
carriageway.

 

Service areas

The toll section of
Katowice-Krakow A4 motorway is
equipped with 4 Service Areas
(SA), 2 on each motorway side.

In each of them you will find a
petrol station, a restaurant as
well as a car park and toilets. In
addition hotels are situated  in
Zastawie, Kępnica and Morawica SAs.

 

map

Move the cursor towards a junction to see details

  • exit from A4 only from Katowice towards Jaworzno/Chełmek,
  • entry to A4 towards Katowice only
  • exit from A4 only from Katowice towards Jaworzno,
  • entry to A4 towards Krakow only

Contact

VIA4 S.A.
ul. Piaskowa 20
41-404 Mysłowice
NIP 634-22-98-951

emergency phone
+48 32 762 73 33
secretariat phone
+48 32 762 73 50
fax +48 32 762 73 55
e-mail: office@via4.pl

 

In accordance with Art. 6 sec 1a) of the General Data Protection Regulation of 27 April 2016 (EU Journal of Laws L 119 of 04.05.2016), by filling in this contact form, I give my consent to the processing of personal data contained herein in order to receive an answer to my question asked hereby or have my issue resolved.
In accordance with Art. 13 of the General Data Protection Regulation of 27 April 2016 (EU Journal of Laws L 119 of 04.05.2016), we inform you as follows:
1. The Data Protection Controller of your personal data is VIA 4 S.A., 41-404 Mysłowice, ul. Piaskowa 20.
2. Contact with the Data Protection Officer – by mail: iod@via4.pl.
3. Your personal data will be processed by VIA4 S.A. with its seat in Mysłowice, 41-404,
ul. Piaskowa 20, under Art. 6 sec 1a) of the General Data Protection Regulation of 27 April 2016 for the purpose of answering your question or resolving your issue.
4. Your personal data will be stored for the time necessary to answer to your question or resolve your issue.
5. You have the right to request the Data Protection Controller to grant you the access to your personal data and to rectify, remove and limit their processing, as well as to withdraw the consent for the data being processed.
6. You have the right to bring a complaint to a supervisory authority.
7. Providing personal data is voluntary; however, failure to provide them in the extent requested by the Data Protection Controller shall result in the inability to answer your question of resolve your issue.
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